Terms & Conditions

Welcome to Million Mojo. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. General

Million Mojo is an online eCommerce store offering pet-related products. We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have parental/guardian permission.
  • You provide accurate and complete information when placing an order.
  • You are legally capable of entering into a binding agreement.

3. Products

We strive to ensure all product descriptions, images, specifications, and prices are accurate.

However:

  • Product colors may vary slightly depending on your screen settings.
  • Product packaging may differ from images shown.
  • We reserve the right to discontinue products without notice.
  • We may limit quantities available for purchase.

4. Pricing

All prices displayed are in the selected store currency.

We reserve the right to:

  • Change prices without prior notice.
  • Correct pricing errors.
  • Cancel orders placed using incorrect pricing.

If your order is affected by a pricing error, we will contact you before processing.

5. Orders

After placing an order:

  • You will receive an order confirmation email.
  • Confirmation does not guarantee acceptance of the order.
  • We reserve the right to refuse or cancel any order for reasons including but not limited to:
    • Product unavailability
    • Payment verification issues
    • Incorrect pricing
    • Suspected fraud
    • Shipping restrictions

6. Payment

We accept secure payments through trusted payment providers available at checkout.

Orders will only be processed after successful payment authorization.

7. Shipping & Fulfillment

Million Mojo operates using a dropshipping business model.

Many of our products are fulfilled through trusted third-party suppliers and fulfillment partners, including but not limited to:

  • CJdropshipping
  • Shopify-integrated fulfillment applications
  • Other verified international suppliers

Because products are sourced from different warehouses:

  • Shipping times may vary depending on destination.
  • Orders containing multiple items may arrive in separate packages.
  • Delivery estimates are not guaranteed.
  • Customs delays or courier delays are outside our control.

Customers are responsible for providing the correct shipping address.

8. Shipping Delays

While we work with reliable logistics partners, unexpected delays may occur due to:

  • Customs inspections
  • Weather conditions
  • Public holidays
  • High shipping demand
  • Carrier delays
  • Supplier processing times

Million Mojo is not liable for delays caused by third-party shipping providers.

9. Order Cancellation

Orders may be cancelled before processing begins.

Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible.

Please contact us immediately if you wish to cancel an order.

10. Returns & Refunds

Please review our Refund Policy for complete information.

Generally:

  • Damaged or defective items may qualify for replacement or refund.
  • Incorrect items will be replaced where applicable.
  • Change-of-mind returns may not be accepted for certain products due to our dropshipping fulfillment process.

Refund decisions are made according to our Refund Policy.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logo
  • Brand name
  • Images
  • Product descriptions
  • Graphics
  • Website design
  • Text

is the property of Million Mojo or its licensors and may not be copied, reproduced, distributed, or used without written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software.
  • Interfere with the website's functionality.
  • Submit false or misleading information.

Violation of these terms may result in account suspension or order cancellation.

13. Third-Party Services

Our website may integrate third-party services including:

  • Shopify
  • Payment gateways
  • Shipping providers
  • CJdropshipping
  • Shopify fulfillment applications
  • Analytics services

We are not responsible for the content, availability, or policies of third-party services.

14. Product Availability

Inventory is managed through multiple suppliers.

Products may become unavailable after an order has been placed.

If this occurs, we will notify you and provide one of the following options:

  • Full refund
  • Replacement product
  • Waiting for restock

15. Limitation of Liability

To the fullest extent permitted by law, Million Mojo shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Loss of profits
  • Business interruption
  • Shipping delays
  • Carrier errors
  • Supplier-related issues beyond our reasonable control

Our total liability shall not exceed the amount paid for the purchased product.

16. Warranty Disclaimer

Unless otherwise stated, products are provided "as is" without warranties of any kind.

Any manufacturer warranties remain the responsibility of the original manufacturer.

17. Privacy

Your personal information is collected and processed according to our Privacy Policy.

By using our website, you consent to our data practices.

18. Force Majeure

Million Mojo shall not be responsible for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • War
  • Government restrictions
  • Pandemics
  • Internet outages
  • Supplier disruptions
  • Transportation interruptions

19. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the jurisdiction in which Million Mojo operates, without regard to conflict of law principles.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our Contact page or customer support email.